OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Standard
$15/month
14-day free trial
What does Keepback do?

Offer store credit when customers request returns, helping them keep items while merchants retain revenue and reduce reverse logistics.

  • Set eligibility rules and customer usage limits
  • Submit return requests for merchant review
  • Track offer outcomes, acceptance rate, and saved revenue
  • Let customers keep items in exchange for store credit or discount codes

Features

Returns and exchangesStore creditDiscount codesReturn portalAnalytics
Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges#235

As of 2026-09-30

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#188 of 189
Review percentile
1th
Rating percentile
52th
On the App Store
0 yrs
Works with
Integrations listed for Keepback
Customer accounts

Frequently asked questions

Offer store credit when customers request returns, helping them keep items while merchants retain revenue and reduce reverse logistics. It's a returns and exchanges tool for ecommerce stores.