OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
Starter
$49/month
14-day free trial · or $490/year and save 17%
  • • Branded customer repair portal
  • • Up to 15 repairs/month
  • • Automated RMA number generation
  • • Visual repair pipeline tracking
  • • Email status notifications
Professional
$99/month
or $990/year and save 17%
  • • Everything in Starter, plus:
  • • Up to 75 repairs/month
  • • SMS notifications
  • • Multi-item repair orders
  • • Custom pipeline stages
Elite
$199/month
or $1,990/year and save 17%
  • • Everything in Professional, plus:
  • • Unlimited repairs & photos
  • • Shopify POS repair extension
  • • Workshop bench intake portal
  • • Jeweler assignment & job routing
What does KaratCare do?

Track jewelry repairs from intake to return with branded customer portal, automated shipping labels, SMS notifications, and Shopify POS integration.

  • Branded repair portal with real-time status tracking
  • Custom repair workflow with automated email and SMS updates
  • Quotes and invoices linked directly to Shopify orders
  • Shipping label generation for seamless repair logistics
  • Warranty tracking and repair eligibility management

Features

Orders - OtherWarranties and insuranceExtended warrantyClaims portalTrackingEmail notifications
Review history
Daily review count on the Shopify App Store
0±0 · 25d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 25 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Warranties and insurance
    #57▲24
  • Orders - Other
    #254▲139

Tracked daily · last 26 days · as of 2026-10-02

Catalog position
Within Orders - Other on the App Store
Rank by reviews
#311 of 339
Review percentile
9th
Rating percentile
73th
On the App Store
0.4 yrs
Works with
Integrations listed for KaratCare: Jewelry Repairs
Shopify POSShopify AdminShippoShipStationTwilio
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Frequently asked questions

Track jewelry repairs from intake to return with branded customer portal, automated shipping labels, SMS notifications, and Shopify POS integration. It's a orders - other tool for ecommerce stores.