OngoingAI

Usage & market intelligence

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Shopify rating
4.8 ★
24 reviews
Pricing
Free to install
Free
Free to install
What does iF Returns & Exchanges do?

SaaS platform to manage your returns by leveraging AI and automation to generate new sales and save costs

  • Incentivize exchanges and new sales by offering your full product catalog
  • Optimize operational cost configuring pricing, return, refund method workflows
  • Configure brading and return policies to generate a fully brand-like experience
  • Automate via rules and triggers to generate refunds, exchanges and re-stocking
  • Synchronize transportation and refund operations with any 3PL, WMS or ERP

Features

Returns and exchangesAutomated refundsExchangesReplacementsIn-store returnsGift cardsStore creditDiscount codesAutomated approvalsReturn portalCustom policiesNon-returnable itemsReturn windowsReturn reasonsMulti-languageShipping labelsReturn trackingEmail notificationsCustom brandingRefund managementStock updatesAnalytics
Review history
Daily review count on the Shopify App Store
24+4 · 30d~0.1/day· Rating 5.0★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #81▼18

Tracked daily · last 30 days · as of 2026-10-01

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#27 of 189
Review percentile
86th
Rating percentile
67th
On the App Store
3 yrs
Works with
Integrations listed for iF Returns & Exchanges
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Frequently asked questions

SaaS platform to manage your returns by leveraging AI and automation to generate new sales and save costs It's a returns and exchanges tool for ecommerce stores.