OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 15 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for unlimited-time testing
  • • Auto-generated FAQ page for your store
  • • Auto-reply to customer emails
Small Business
$9/month
or $99/year and save 8%
  • • 500 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for small to medium live stores
  • • Included setup assistance
  • • + Everything in free plan
Pro
$27/month
or $299/year and save 8%
  • • 2000 credits / month*
  • • Unlimited custom knowledge (fair usage)
  • • Ideal for serious stores
  • • 1-1 setup help to get you up and running
  • • + Everything in business plan
What does HelpOMatic do?

Automated AI customer support for Shopify stores via email and FAQs. Customers email and receive a personalised reply with store trained data in your brand tone

  • Intelligent FAQ Page. Real-time question answering, matching your store design
  • Support Email Automation. with personalised AI answers to multi-thread emails
  • Custom AI Training. Product sync, docs, manuals and FAQs. Ongoing learning.
  • Customer insights. Semantic tagging, filter by happiness level and products
  • Custom tone. Select writing style, colours, fonts and CSS to match your store.

Features

Support - OtherFAQAI generationFAQ pageInstant answersMobile responsiveCustom font and colorCustom CSS
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • FAQ
    #59▼37
  • Support - Other
    #72▼41

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Support - Other on the App Store
Rank by reviews
#58 of 73
Review percentile
22th
Rating percentile
73th
On the App Store
0.3 yrs
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Frequently asked questions

Automated AI customer support for Shopify stores via email and FAQs. Customers email and receive a personalised reply with store trained data in your brand tone It's a support - other tool for ecommerce stores.