OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Basic
$21/month
30-day free trial
  • • 10,000 Conversations / Month
  • • Website scraper and knowledge base
  • • Conversation logs
  • • 1 team member
  • • 1 connected store
Plus
$59/month
30-day free trial
  • • 30,000 Conversations / Month
  • • Everything in Basic
  • • Automations
  • • Email transcripts
  • • 2 team members and 2 connected stores
Pro
$109/month
30-day free trial
  • • 60,000 Conversations / Month
  • • Everything in Plus
  • • Live handoff
  • • Full store analytics
  • • 3 team members and 3 connected stores
Pro Plus
$249/month
30-day free trial
  • • 100,000 Conversations / Month
  • • Everything in Pro
  • • Slack and WhatsApp integrations
  • • $0.03 per extra conversation
  • • 4 team members
What does ShopLite do?

Shoplite AI automates sales and customer support, recommends products, answers questions, tracks orders, and reveals shopper insights for online stores.

  • Guide shoppers with personalized product recommendations and bundles
  • Answer FAQs, policies, and order questions with real-time AI chat
  • Manage storefront chat and WhatsApp from one shared team inbox
  • Reveal shopper questions, product gaps, trends, and recommended actions
  • Customize AI knowledge, tone, appearance, guardrails, and triggers

Features

ChatAI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesSurveysSend transcriptColor and fontChat windowBusiness hoursWelcome messagesChat buttonsAgent avatarHelpdeskChatbotHelp centerContact formAuto-replyAI responsesUnified inboxOrder trackingReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #186▼1
  • Chat
    #765▼8

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#442 of 899
Review percentile
51th
Rating percentile
61th
On the App Store
1.5 yrs
Works with
Integrations listed for ShopLite: Smart AI Chatbot
WhatsApp
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Frequently asked questions

Shoplite AI automates sales and customer support, recommends products, answers questions, tracks orders, and reveals shopper insights for online stores. It's a chat tool for ecommerce stores.