OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
9 reviews
Pricing
Free plan available
Starter
Free
  • • 20 conversations
  • • Product agent
  • • Info agent
  • • Faqs
Small Business
$19/month
or $190/year and save 17%
  • • 100 conversations
  • • Product agent
  • • Info agent
  • • Discount
  • • Faqs
Business
$59/month
or $590/year and save 17%
  • • 500 conversations
  • • Product agent
  • • Customer info agent
  • • Discount agent
  • • Order agent
Enterprise
$139/month
or $1,390/year and save 17%
  • • All In Business plan
  • • 1000 conversations
What does Gravio do?

Gravio is an AI chatbot and live chat app that automates customer support with knowledge base content, FAQs, documentation, help desk flows, and store data.

  • Knowledge Base–Powered AI Chatbot trained on FAQs and documentation
  • Context-Aware Conversations using products, orders, and chat history
  • Multilingual AI Support with automatic language detection
  • AI + Live Chat Hybrid for seamless human handoff
  • Deep Shopify Integration with products, orders, and discounts

Features

ChatAI chatbotsLive chatAgent analyticsCustomer insightsDiscountsFAQsGreetingsProduct recommendationsOrder updatesCross-sellColor and fontWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
9±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #278▼15

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#103 of 899
Review percentile
89th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for Gravio: AI Chatbot & Live Chat
CheckoutShopify AdminAI chatbot help deskAI self-helpdocumentationecomposerhelpdeskknowledge base
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Frequently asked questions

Gravio is an AI chatbot and live chat app that automates customer support with knowledge base content, FAQs, documentation, help desk flows, and store data. It's a chat tool for ecommerce stores.