OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free plan available
Free
Free
  • • 50 AI replies per month
  • • Train AI on products, docs & policies
  • • Cart, checkout, orders & returns help
  • • Custom AI instructions and chat flows
  • • Multilingual chat & 7-day chat history
Silver
$100/month
  • • All Free features included
  • • 10,000 AI replies per month
  • • Connect up to 2 supported Shopify apps
  • • Shopify metafield support
  • • Improve AI with real-time feedback
Silver Plus
$125/month
  • • All Silver features included
  • • Assisted chatbot setup by our team
  • • Assisted AI training using your content
  • • Setup of up to 2 supported Shopify apps
  • • Assisted AI tool configuration
Gold
$200/month
  • • All Silver features included
  • • 20,000 AI replies per month
  • • Connect up to 4 supported Shopify apps
  • • 24-month chat history
What does goodChatBot do?

AI chatbot trained on products, policies, apps, metafields and support history. Automate support, recommend products, answer orders and enable human handoff.

  • Answer questions using store data, Shopify apps, support history & documents
  • Recommend products, answer policy questions, add to cart, order status & returns
  • Connect Shopify apps and third-party tools; follow custom instructions and flows
  • Support customer conversations across 60+ languages
  • Let staff join, assign, and continue conversations when human help is needed

Features

ChatAI chatbotsLive chatFile uploadMulti-languageEncryptionDiscountsFAQsGreetingsProduct recommendationsOrder updatesColor and fontWelcome messagesChat assignmentChat flowsHelpdeskChatbotSelf-serviceAuto-replyAI responsesAI summariesRule-based triggersEscalationOrder trackingCustomer notificationsAnalyticsReports
Review history
Daily review count on the Shopify App Store
1+1 · 7d~0.1/day· Rating 0.0★ → 5.0★

Daily tracking from Aug 10, 2026 through today · 7 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #56▲137
  • Chat
    #191▲587

Tracked daily · last 7 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#353 of 899
Review percentile
61th
Rating percentile
100th
On the App Store
0 yrs
Works with
Integrations listed for goodChatBot: AI Chatbot
Shopify AdminAdvanced Shipping Rate ManagerAPO Product Options, VariantsC: Year Make Model SearchJudge.meKnowledge BaseSA Request a Quote
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Frequently asked questions

AI chatbot trained on products, policies, apps, metafields and support history. Automate support, recommend products, answer orders and enable human handoff. It's a chat tool for ecommerce stores.