OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
4.8 ★
81 reviews
What merchants actually report
4.82average· 76 reviews analyzed· 76 with written feedback
92% 5★4% ≤3★

57% of attributable reviewers are United States merchants. 12% had used the app for a year or more when they reviewed.

The developer replies to 1% of reviews overall and 0% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
1%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
12%
Using 1yr+ at review
Top merchant markets
United States 57%Canada 9%Australia 7%United Kingdom 4%India 4%
Tenure when reviewed
under a day 14%days 32%months 42%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • Send up to 50 emails per month
  • • All 10 campaign types
  • • Advanced targeting filters
  • • No Follow Up Email branding
Pro 1000
$9/month
  • • Send up to 1,000 emails per month
  • • All 10 campaign types
  • • Advanced targeting filters
  • • No Follow Up Email branding
Pro 3000
$19/month
  • • Send up to 3,000 emails per month
  • • All 10 campaign types
  • • Advanced targeting filters
  • • No Follow Up Email branding
Pro 5000
$29/month
  • • Send up to 5,000 emails per month
  • • All 10 campaign types
  • • Advanced targeting filters
  • • No Follow Up Email branding
What does Klax Follow‑Up Email Marketing do?

Send automated follow-up emails to Shopify customers: abandoned checkout, win-back, review request, post-purchase, and more. Set up once. Free plan available.

  • Filter by country, order value, customer tags, products, and lifetime spend
  • 10 campaign types activate automatically based on your Shopify order events
  • Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
  • Responsive support. We'll help you get campaigns set up and running
  • Use our email templates, customize them visually, or write your own HTML

Features

Email marketingEmail campaignsNewslettersPop-upsFormsLanding pagesDiscountsRewardsPromotionsUpsell emailsCross-sell emailsCart emailsCheckout emailsExit intentAbandoned cartBrowse abandonmentWelcome emailsFollow-up emailsPrice drop emailsBack-in-stock emailsWin-back emailsDrip campaignsSubscriptionsSurveysCustom campaignsCustom codeCustom fonts
Review history
Daily review count on the Shopify App Store
81+8 · 30d~0.3/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Email marketing
    #361▼3

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Email marketing on the App Store
Rank by reviews
#23 of 324
Review percentile
93th
Rating percentile
76th
On the App Store
11.2 yrs
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Frequently asked questions

Send automated follow-up emails to Shopify customers: abandoned checkout, win-back, review request, post-purchase, and more. Set up once. Free plan available. It's a email marketing tool for ecommerce stores.