OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
3.7 ★
18 reviews
Pricing
Free trial available
Fin AI Agent
$0.99 one-time charge
  • • With Intercom or your current helpdesk
Essential
$39/month
14-day free trial · or $348/year and save 26%
  • • Customer support for small businesses
Advanced
$99/month
14-day free trial · or $1,020/year and save 14%
  • • Powerful AI features for growing teams.
Expert
$139/month
14-day free trial · or $1,584/year and save 5%
  • • Security and reporting for larger teams.
What does Fin AI Agent & Intercom do?

Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency...

  • Fin helps shoppers discover products, answer questions, & resolve order queries
  • One conversation, shopping and support in a single experience
  • Edit shipping info, issue refunds, and create orders without leaving Intercom
  • Multi-store support: connect all Shopify stores to one workspace in minutes
  • Track Shopify events and use customer data to send targeted messages

Features

ChatAI chatbotsLive chatSMSEmail chatVoice supportVideo callsSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackAgent analyticsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsHelpdeskEmailChatbotPhoneHelp centerTicketingUnified inboxAuto-assign
Review history
Daily review count on the Shopify App Store
18±0 · 29d· Rating 3.8★ → 3.7★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #62▼4
  • Chat
    #208▲1

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#76 of 899
Review percentile
92th
Rating percentile
64th
On the App Store
10.1 yrs
Works with
Integrations listed for Fin AI Agent & Intercom
10+ IntegrationsFacebookSalesforceStripeWhatsappZendesk
Apps similar to Fin AI Agent & Intercom
The App Store's own "more apps like this" for Fin AI Agent & Intercom
Tidio: AI Chatbot & Live Chat
4.8(1,348)

Free plan available

Chatty AI Chatbot & Live Chat
4.9(1,869)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Frequently asked questions

Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency... It's a chat tool for ecommerce stores.