OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 50 submissions a month
  • • Feedback button on the whole storefront
  • • Screenshot with rectangle, arrow, pen, t
  • • Status: New, In progress, Resolved, Won'
  • • One notification email
Pro
$9.99/month
14-day free trial · or $99/year and save 17%
  • • 1,000 submissions a month
  • • Everything in Free
  • • Button on selected pages
  • • Button on logged-in customers
  • • Button on customer tags
Growth
$19.99/month
14-day free trial · or $199/year and save 17%
  • • 10,000 submissions a month
  • • Everything in Pro
  • • Your own logo and button name
  • • Webhook to Slack, Discord, your own URL
  • • SLA reminder when a note stays open
What does FeedHat do?

Customers mark the live page, draw on the screenshot, and send a note. Review the page URL, browser, and status in your admin.

  • Customers mark a page issue and attach a screenshot.
  • Track each note as New, In progress, Resolved, or Won't fix.
  • Receive an email when a new note is submitted.
  • Show the button on selected pages or to selected customers.
  • Give customers a private link to check their note status.

Features

Support - Other
Category rankings
Live organic position on Shopify App Store category pages
  • Support - Other#128

As of 2026-10-01

Catalog position
Within Support - Other on the App Store
Rank by reviews
#73 of 73
Review percentile
1th
Rating percentile
73th
On the App Store
0 yrs

Frequently asked questions

Customers mark the live page, draw on the screenshot, and send a note. Review the page URL, browser, and status in your admin. It's a support - other tool for ecommerce stores.