OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
FREE
Free
  • • Storefront voice and chat agent
  • • 200 messages each month
  • • 40 voice minutes each month
STARTER
$49/month
  • • Storefront voice and chat agent
  • • 100 voice minutes each month
  • • 1,500 messages each month
PRO
$149/month
  • • Storefront voice and chat agent
  • • 6,000 messages each month
  • • 400 voice minutes each month
  • • Calls, texts, and CRM sync
What does Fala do?

Let shoppers ask product and policy questions by voice or text. Train Fala from your store inside Shopify. No theme code edits. Start free.

  • Shoppers tap and talk or type, and one agent bubble answers both ways.
  • Answers product and policy questions from your own store content
  • "Take me there" links send shoppers straight to the right page
  • Captures shopper phone or email when they ask your team to follow up
  • Turn it on in the theme editor. No theme code edits, no second signup

Features

ChatAI chatbotsVoice supportFAQsGreetingsColor and fontChat window
Review history
Daily review count on the Shopify App Store
0±0 · 24d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 24 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #889▲1

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#849 of 899
Review percentile
6th
Rating percentile
61th
On the App Store
0.1 yrs
Works with
Integrations listed for Fala — Voice AI Support Agent
calendly
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Frequently asked questions

Let shoppers ask product and policy questions by voice or text. Train Fala from your store inside Shopify. No theme code edits. Start free. It's a chat tool for ecommerce stores.