OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 1 million AI credits per month
  • • 1 ticket email mailbox
  • • Live chat and email translation
  • • AI answers from your product data
  • • AI-to-human handoff with history
Start
$29/month
30-day free trial
  • • 10 million AI credits per month
  • • 1 ticket email mailbox
  • • Live chat and email translation
  • • AI answers from your product data
  • • AI-to-human handoff with history
Growth
$79/month
  • • 30 million AI credits per month
  • • 2 ticket email mailboxes
  • • Live chat and email translation
  • • AI answers from your product data
  • • AI-to-human handoff with history
Scale
$199/month
  • • 80 million AI credits per month
  • • 5 ticket email mailboxes
  • • Live chat and email translation
  • • AI answers from your product data
  • • AI-to-human handoff with history
What does euro.support do?

Translate live chat and email tickets. Let AI answer from your product data and hand over to your team. Multilingual customer support for Shopify stores.

  • Translate both sides of live chats and email tickets automatically
  • Let AI answer product and support questions from your own data
  • Hand AI conversations to your team with the full message history
  • Help with order tracking and stock using connected Shopify tools
  • Manage live chat and email tickets for multiple markets in one inbox

Features

HelpdeskEmailLive chatChatbotContact formResponse templatesAI responsesTicketingOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #233▲6

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#146 of 163
Review percentile
11th
Rating percentile
64th
On the App Store
0.1 yrs
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Frequently asked questions

Translate live chat and email tickets. Let AI answer from your product data and hand over to your team. Multilingual customer support for Shopify stores. It's a helpdesk tool for ecommerce stores.