OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Pricing
Free plan available
Free
Free
  • • Unlimited withdrawal requests
  • • Withdrawal form, page, dashboard
  • • Legal guarantee notice
  • • Right-to-repair notice
  • • Approval and rejection emails
Pro
$5.99/month
7-day free trial · or $59.90/year and save 17%
  • • Everything in Free, plus:
  • • Self-service on order status page
  • • Customer-submitted repair claims
  • • Partial withdrawal — pick items
  • • Configurable withdrawal period
What does Dotcase do?

Meet three 2026 EU rules: withdrawal button & form + Right to Repair + Legal guarantee notice. Manage requests in one dashboard, in 24 languages.

  • EU withdrawal button & form, required since June 2026
  • Right to Repair: repair-or-replacement flow, from 31 July 2026
  • Legal guarantee notice required from 27 Sept 2026
  • Manage withdrawals & defect claims in one dashboard
  • Works in all 24 EU languages, emails included

Features

LegalData privacyTerms and conditionsCheckboxesPop-upsColor and fontWidget positionCustom codeMulti-languageCustom textButtonsReturns and exchangesReturn portalCustom policiesReturn windowsReturn reasonsEmail notificationsCustom branding
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #150▼49
  • Legal
    #265▼121

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Legal on the App Store
Rank by reviews
#282 of 465
Review percentile
40th
Rating percentile
68th
On the App Store
0.3 yrs
Works with
Integrations listed for Dotcase – EU Compliance
Customer accountsShopify Admin

Frequently asked questions

Meet three 2026 EU rules: withdrawal button & form + Right to Repair + Legal guarantee notice. Manage requests in one dashboard, in 24 languages. It's a legal tool for ecommerce stores.