OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Essential
Free
  • • 150 AI messages per month
  • • Auto-learns your store on install
  • • Guided setup wizard
  • • EU data hosting
  • • Answers in five languages
Starter
$14.99/month
7-day free trial · or $143.88/year and save 20%
  • • 500 messages/mo
  • • Brand removal
  • • Push notifications
  • • 90-day returning visitor memory
  • • Email support
Growth
$29.99/month
7-day free trial · or $287.88/year and save 20%
  • • 2,000 messages/mo
  • • 1-year conversation retention
  • • Product recommendations
  • • Unlimited returning visitor memory
Pro
$79/month
7-day free trial · or $758.40/year and save 20%
  • • 10,000 messages/mo
  • • Anthropic Claude Sonnet 4.6
  • • Custom system prompt
  • • Multi-AI provider (Anthropic + Gemini)
  • • AI conversation summaries
What does Emanuel AI Chatbot & Live Chat do?

Emanuel: AI live chat for Shopify with 5-language support, auto-detected store policies, and team escalation. Answer customer questions 24/7.

  • AI chat that answers product, policy, and FAQ questions
  • Five-language widget with automatic visitor-language detection
  • Brand customization for color, avatar, name, and widget position
  • Guided setup wizard for persona, tone, and knowledge base
  • Auto-detection of store policies, products, and pages on install

Features

ChatAI chatbotsLive chatMulti-languagePush notificationsBehavior trackingCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellSurveysColor and fontChat windowWelcome messagesChat buttonsTaggingAgent avatarHelpdeskEmailChatbotSelf-serviceContact formAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxRule-based triggersEscalationFeedback surveysAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #205▼6
  • Chat
    #845▼19

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#676 of 899
Review percentile
25th
Rating percentile
61th
On the App Store
0.4 yrs
Works with
Integrations listed for Emanuel AI Chatbot & Live Chat
AnthropicGoogle Gemini
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Frequently asked questions

Emanuel: AI live chat for Shopify with 5-language support, auto-detected store policies, and team escalation. Answer customer questions 24/7. It's a chat tool for ecommerce stores.