OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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What does DeskLeap do?

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install.

  • Ticket management with priority, status, and agent assignment
  • Real-time live chat widget embedded on your storefront
  • Self-service knowledge base with organized help articles

Features

HelpdeskEmailLive chatAuto-replyAI responsesTicketing
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #228▼7

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#124 of 163
Review percentile
25th
Rating percentile
64th
On the App Store
0.2 yrs
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Frequently asked questions

Add a helpdesk to your Shopify store. Manage tickets, live chat with customers, and build a knowledge base — all from your Shopify admin. Free to install. It's a helpdesk tool for ecommerce stores.