OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Small (3 Agents)
$29.85/month
30-day free trial
  • • Tickets (500)
  • • AI-suggested answers
  • • Mailboxes (1)
  • • Knowledge base articles (50)
  • • Web scraped pages (250)
Medium (3 Agents)
$44.85/month
  • • Tickets (5.000)
  • • AI-suggested answers
  • • Mailboxes (3)
  • • Knowledge base articles (500)
  • • Web scraped pages (500)
Large (3 Agents)
$89.85/month
  • • Tickets (10.000)
  • • AI-suggested answers
  • • Mailboxes (5)
  • • Knowledge base articles (5.000)
  • • Web scraped pages (1.000)
What does Deskhero do?

Automatically surface Shopify customer orders, fulfillment statuses, and tracking IDs inside your Deskhero support workspace.

  • AI suggested replies
  • AI Automation
  • Microsoft/Google mailbox ready

Features

HelpdeskEmailContact formAuto-replyAI responsesTicketingAuto-assignRule-based triggersTaggingOrder trackingMulti-language
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #164▼1

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#44 of 163
Review percentile
74th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for Deskhero
Google (Email sync)Microsoft365 (Email sync)
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Frequently asked questions

Automatically surface Shopify customer orders, fulfillment statuses, and tracking IDs inside your Deskhero support workspace. It's a helpdesk tool for ecommerce stores.