OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free Plan
Free
  • • 25 tickets/mo
  • • 5 templates
  • • Email Support
Basic Plan
$3.99/month
14-day free trial
  • • 100 tickets/mo
  • • 2 agents
  • • 20 custom templates
  • • Email Support
  • • AI Assistant (100/mo)
Pro Plan
$19.99/month
  • • 1000 tickets/mo
  • • 10 agents
  • • 50 custom templates
  • • 10 automations
  • • Analytics
Enterprise Plan
$49.99/month
  • • Unlimited tickets/mo
  • • Unlimited agents
  • • Unlimited custom templates
  • • Unlimited automations
  • • Analytics
What does Daacreators Live Chat Helpdesk do?

Live chat for your store. When customers leave, they receive new replies as emails so they can respond anytime.

  • Chat button on your store so customers can message you instantly.
  • Generate AI Responses and summarize chat
  • Customer get an email to reply if they close the chat.
  • Response templates and automation rules to handle common inquiries faster.
  • Assign tickets to team members and set custom permissions for each support role.

Features

HelpdeskEmailLive chatHelp centerContact formAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersAnalyticsChatEmail chatFile uploadAgent analyticsGreetingsQuick repliesOrder updatesChat windowWelcome messagesChat assignment
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #167▼23
  • Chat
    #679▼105

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#94 of 163
Review percentile
43th
Rating percentile
64th
On the App Store
0.7 yrs
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Frequently asked questions

Live chat for your store. When customers leave, they receive new replies as emails so they can respond anytime. It's a helpdesk tool for ecommerce stores.