OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
5 reviews
Pricing
Free to install
Free Helpdesk
Free to install
  • • - Unlimited seats
  • • - Email, Chat, SMS, social messaging
  • • - Free Help center
  • • - Get customer resolutions @$0.7/ticket
What does Kim‑Managed AI Native Support do?

Elevate your customer support with kim.cc. Manage Email, Chat, and Social inquiries seamlessly, powered by AI. Built for growing brands. Start now for free!

  • Unified inbox for Email, Chat, Messenger, and Instagram conversations
  • AI trained on your own past tickets, not generic help center scripts
  • Copilot mode: your team reviews AI replies before customers see them
  • Consistent, on-brand replies across every channel and conversation
  • We implement and tune it for you; no setup workload on your team

Features

HelpdeskEmailSMSLive chatSocial mediaSelf-serviceHelp centerAuto-replyResponse templatesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingOrder trackingCustomer notificationsFeedback surveysAnalyticsReports
Review history
Daily review count on the Shopify App Store
5±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #58▼8

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#20 of 163
Review percentile
88th
Rating percentile
100th
On the App Store
1.9 yrs
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Frequently asked questions

Elevate your customer support with kim.cc. Manage Email, Chat, and Social inquiries seamlessly, powered by AI. Built for growing brands. Start now for free! It's a helpdesk tool for ecommerce stores.