OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
5.0 ★
1 reviews
Pricing
Free trial available
Monthly Cost
$4.99/month
14-day free trial · or $49.99/year and save 17%
What does CS Shield do?

CS Shield intercepts every contact form submission on your store, runs it through AI analysis, and delivers a cleaned-up version to your inbox with...

  • Automatically censors profane and violent language before it reaches your team
  • Flags hostile messages, legal threats, and spam so your team can prioritise
  • Works with your existing contact form — no new pages or customer-facing changes
  • Sends shielded emails directly to your support inbox
  • Tracks sentiment trends in your Shopify admin dashboard

Features

HelpdeskEmailContact formEscalationSpam detectionAnalytics
Review history
Daily review count on the Shopify App Store
1±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #81▼11

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#49 of 163
Review percentile
71th
Rating percentile
100th
On the App Store
0.7 yrs

Frequently asked questions

CS Shield intercepts every contact form submission on your store, runs it through AI analysis, and delivers a cleaned-up version to your inbox with... It's a helpdesk tool for ecommerce stores.