OngoingAI

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Shopify rating
5.0 ★
6 reviews
Pricing
Free trial available
Basic
$9/month
3-day free trial · or $90/year and save 17%
  • • 1 claim form
  • • Basic validation rules
  • • Up to 3 claim reasons
  • • Standard email templates
  • • Email support
Plus
$19/month
3-day free trial · or $190/year and save 17%
  • • Unlimited claim forms
  • • Unlimited Advanced validation rules
  • • Custom validation logic
  • • Smart auto-approval rules
  • • Custom branding
Business
$49/month
3-day free trial · or $490/year and save 17%
  • • Everything in Plus
  • • Workflows for any claim scenario
  • • Returns management
  • • Sending domain integration
  • • Custom domain settings
What does Claimify do?

Give customers a self-service portal for returns, refunds, exchanges, and warranty claims, and resolve every request from one dashboard with auto-approval rules

  • Customers file returns, exchanges, and warranty claims from their account
  • Track every claim on one dashboard and move it through your own workflow
  • Set auto-approval rules so predictable requests resolve without your input
  • Build workflows for store credit, replacement orders, and RMA returns
  • See which products and claim reasons come up most in your analytics

Features

Returns and warranty - OtherWarranties and insuranceDamaged packagesExtended warrantyReturns and exchangesCheckoutCustom widgetCustom brandingAuto-handlingClaims portalRequest formClaims dashboardTrackingEmail notifications
Review history
Daily review count on the Shopify App Store
6±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and warranty - Other
    #13▼5
  • Warranties and insurance
    #20▼4

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Returns and warranty - Other on the App Store
Rank by reviews
#3 of 25
Review percentile
92th
Rating percentile
100th
On the App Store
1.4 yrs
Works with
Integrations listed for Claimify: Warranty claims, RMA
Customer accountsShopify FlowShopify AdminCustomer accountFlowGorgiasKlaviyoMakeZapier
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Frequently asked questions

Give customers a self-service portal for returns, refunds, exchanges, and warranty claims, and resolve every request from one dashboard with auto-approval rules It's a returns and warranty - other tool for ecommerce stores.