OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
5.0 ★
135 reviews
What merchants actually report
4.97average· 129 reviews analyzed· 101 with written feedback
99% 5★1% ≤3★

23% of attributable reviewers are United States merchants.

The developer replies to 2% of reviews overall and 100% of critical ones.

Recent sentiment holds steady at 5.00, in line with the 4.97 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
2%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
United States 23%India 9%United Kingdom 7%Australia 6%Netherlands 6%
Tenure when reviewed
under a day 50%days 38%months 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • AI learns max 200 products -Unlimited AI
  • • Order tracking & product recommendation
  • • Live chat with human handover
  • • 90-day live chat history
  • • Proactive messages
Starter
$19/month
14-day free trial
  • • AI learns up to 1000 products
  • • All free plan features
  • • Unlimited live chat history
  • • Re-sync store data to AI anytime
  • • AI replies on WhatsApp, IG, Messenger
Growth
$69/month
14-day free trial
  • • AI learns up to 5000 products
  • • All starter plan features
  • • Learn Blogs & Live product pages
  • • More integrations: Zendesk, website, etc
Scale
$199/month
14-day free trial
  • • AI learns up to 25000 products
  • • All growth plan features
  • • Priority support
  • • Prioritize feature requests
What does Chizy do?

Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual

  • AI automatic learning + custom training: create a 24/7 human-like sales agent
  • In-chat product browsing:let shopper explore & buy while chatting (deal-closer!)
  • AI replies on WhatsApp, Messenger, Instagram: 1 agent across channels!
  • Seamless transition from AI to human via our live chat or WhatsApp, phone, email
  • Live chat & inbox: flexible human handover, notifications and chat settings.

Features

ChatAI chatbotsLive chatFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesReview requestsCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentAgent avatar
Review history
Daily review count on the Shopify App Store
135+13 · 30d~0.4/day· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #42▼11

Tracked daily · last 30 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#23 of 899
Review percentile
98th
Rating percentile
100th
On the App Store
1.1 yrs
Works with
Integrations listed for Chizy: AI Chatbot & Live Chat
CheckoutShopify Adminai agent, all themes, chatbotMobile App BuildersPage Builders, Inbox
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Frequently asked questions

Super smart AI Chatbot Chizy: 24/7 smart chat that learns your store, answers instantly, recommends products, analyzes support - all multilingual It's a chat tool for ecommerce stores.