OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Helpdesk for chat & email tickets
  • • Unlimited tickets and seats
  • • No credit card required
  • • Upgrade anytime to add AI
Starter
$59/month
  • • 1,000 AI credits/mo
  • • AI chat & email responses
  • • AI agent assist for your team
  • • Test AI before going live
Growth
$179/month
14-day free trial
  • • 3,000 AI credits/mo
  • • AI answers customer phone calls
  • • AI chat & email responses
  • • AI agent assist for your team
  • • Test AI before going live
What does Can I Help do?

Can I Help is an AI customer concierge for Shopify that drives sales, resolves support issues 24/7 via chat, email & phone. Free to start, plans from $59/mo.

  • Free helpdesk for chat & email! Add AI features from $59/mo
  • 24/7 support across chat, email, and phone with instant AI responses
  • Product recommendations and order lookup to drive sales and conversions
  • No-code platform to customize AI personality and teach workflows/policies
  • AI Helpdesk with unlimited seats and tickets to empower your support team

Features

ChatAI chatbotsLive chatEmail chatVoice supportGreetingsProduct recommendationsQuick repliesColor and fontWelcome messagesTaggingAgent avatarHelpdeskEmailChatbotPhoneAuto-replyAI responsesAI summariesTicketingUnified inboxAuto-assignEscalationSpam detectionOrder trackingAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #173
  • Chat
    #708▼5

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#509 of 899
Review percentile
43th
Rating percentile
61th
On the App Store
0.8 yrs
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Frequently asked questions

Can I Help is an AI customer concierge for Shopify that drives sales, resolves support issues 24/7 via chat, email & phone. Free to start, plans from $59/mo. It's a chat tool for ecommerce stores.