OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Starter - 500
$49/month
14-day free trial · or $529/year and save 10%
Starter - 1500
$89/month
14-day free trial · or $961/year and save 10%
Pro - 500
$109/month
14-day free trial · or $1,177/year and save 10%
Pro - 1500
$189/month
14-day free trial · or $2,041/year and save 10%
What does Bugalou do?

Bugalou is an AI-powered customer support platform that helps e-commerce businesses communicate faster and smarter. Customers can track their Shopi...

  • Automatic order tracking - Customers can track their Shopify orders directly
  • AI chatbot - Automated responses to common questions about orders, shipping
  • Multi-channel inbox - Manage all customer conversations from one central

Features

HelpdeskEmailSMSLive chatChatbotPhoneSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingCustomer notificationsFeedback surveysMulti-languageMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 19d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 19 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #144▼19

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#157 of 163
Review percentile
4th
Rating percentile
64th
On the App Store
0.1 yrs
Works with
Integrations listed for Bugalou
emailmessengeroutlooktwiliowhatsappwoocommerce
Apps similar to Bugalou
The App Store's own "more apps like this" for Bugalou
Tidio: AI Chatbot & Live Chat
4.8(1,348)

Free plan available

Chatty AI Chatbot & Live Chat
4.9(1,869)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Frequently asked questions

Bugalou is an AI-powered customer support platform that helps e-commerce businesses communicate faster and smarter. Customers can track their Shopi... It's a helpdesk tool for ecommerce stores.