OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
12 reviews
Pricing
Free plan available
Free
Free
  • • 100 AI replies per month
  • • 100 help tickets per month
  • • Live Chat widget, WhatsApp API, IG Chat
  • • AI Studio: build, test & deploy AI Agent
  • • AI Product Recommendation
Starter
$39/month
7-day free trial · or $390/year and save 17%
  • • 2,500 AI replies per month
  • • 1,500 help tickets per month
  • • 6 agents, 20 AI tags
  • • WhatsApp Flows & Catalog
  • • Shopify sync
Growth
$99/month
7-day free trial · or $990/year and save 17%
  • • 8,000 AI replies per month
  • • 5,000 help tickets per month
  • • 12 agents, 50 AI Tags
  • • Advanced AI Instructions
  • • Multi-agent shared inbox
Pro Bundle
$299/month
7-day free trial · or $2,990/year and save 17%
  • • 25,000 AI replies per month
  • • 10,000 help tickets per month
  • • 25 agents, unlimited AI tags
  • • Custom AI skills & Flows
  • • All 5 products at Growth tier
What does bitChat AI Chatbot & Live Chat do?

AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels.

  • AI sales agent answers questions and recommends products 24/7
  • Live Chat, WhatsApp, Instagram, Messenger & TikTok in one inbox
  • AI uses your Shopify catalog, inventory & pricing for accurate answers
  • Seamlessly hand over AI conversations to your human support team - full context
  • AI Tagging captures customer intent for CRM & automation

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsBehavior trackingAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskChatbotSelf-serviceHelp centerContact form
Review history
Daily review count on the Shopify App Store
12±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #31▼13
  • Chat
    #117▼36

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#88 of 899
Review percentile
90th
Rating percentile
100th
On the App Store
3.4 yrs
Works with
Integrations listed for bitChat AI Chatbot & Live Chat
CheckoutChatGPTFacebook & InstagramTiktokWhatsappWhatsApp API
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Frequently asked questions

AI sales agent for Shopify that recommends products and supports customers across Live Chat, WhatsApp, Instagram and social channels. It's a chat tool for ecommerce stores.