OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free trial available
Basis
$172/month
or $1,850/year and save 10%
  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
Plus
$413/month
14-day free trial · or $4,460/year and save 10%
  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
  • • API RPM package
Premium
$545/month
or $5,886/year and save 10%
  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
  • • API RPM package
What does Belco do?

Belco centralizes chat, email, phone, and messaging into one support inbox with real-time order visibility and team collaboration features.

  • Unified inbox for chat, email, phone, and messaging channels
  • Real-time order and customer data in every conversation
  • Conversation assignment and internal team collaboration
  • Automation rules, tagging, and workflow management
  • AI-assisted reply suggestions for faster responses

Features

HelpdeskEmailLive chatChatbotPhoneSocial mediaSelf-serviceContact formAuto-replyAI responsesTicketingUnified inboxRule-based triggersTaggingOrder trackingCustomer notificationsMulti-languageMulti-store
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #71▲11

Tracked daily · last 30 days · as of 2026-09-30

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#62 of 162
Review percentile
62th
Rating percentile
64th
On the App Store
0.4 yrs
Works with
Integrations listed for Belco ‑ Customer Support
AmazonE-mailFacebookInstagramPhoneWhatsApp
Apps similar to Belco
The App Store's own "more apps like this" for Belco
Tidio: AI Chatbot & Live Chat
4.8(1,345)

Free plan available

Chatty AI Chatbot & Live Chat
4.9(1,870)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Frequently asked questions

Belco centralizes chat, email, phone, and messaging into one support inbox with real-time order visibility and team collaboration features. It's a helpdesk tool for ecommerce stores.