OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
781 reviews
What merchants actually report
4.89average· 752 reviews analyzed· 736 with written feedback
95% 5★2% ≤3★

45% of attributable reviewers are United States merchants. 5% had used the app for a year or more when they reviewed.

The developer replies to 6% of reviews overall and 94% of critical ones.

Rating · last 90d
—
Recent direction
Replies to reviews
6%
Developer response rate
Replies to critical
94%
On 3★ and below
Long-term reviewers
5%
Using 1yr+ at review
Top merchant markets
United States 45%United Kingdom 9%Australia 6%Canada 6%China 4%
Tenure when reviewed
under a day 52%days 22%months 20%a year or more 5%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FREE
Free
  • • 50 automatic review requests per month
  • • Display customer reviews
  • • Display star ratings
  • • Import reviews in 1 click
  • • Reviews management
ESSENTIALS
$11/month
or $108/year and save 18%
  • • Automatic review request emails
  • • Display customer reviews and ratings
  • • Review analytics
  • • Collect reviews in your store
  • • Reply to reviews
PRO
$119/month
or $1,188/year and save 17%
  • • Net Promoter Score emails
  • • Referral program
  • • Advanced email triggers
  • • Google integrations
  • • Klaviyo integration
What does AfterShip Product Reviews do?

Display genuine product reviews with photos and videos with AfterShip Reviews. Get high-impact, authentic product reviews and ratings for your online store.

  • Automated review request emails to optimize review generation and collect NPS
  • Reviews display on Google, social media, and website to build brand credibility
  • Automated email flows based on review ratings and NPS to engage customers
  • Review referrals with incentives on social media to enhance your brand’s reach
  • One portal to edit, reply, feature reviews, and efficiently check performance

Features

Product reviewsMedia galleriesReview highlightsReview summariesSocial media UGCReview migrationReview syndicationDesign elements - Other
Review history
Daily review count on the Shopify App Store
781+32 · 30d~1.1/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Design elements - Other
    #38▼2
  • Product reviews
    #95▼5

Tracked daily · last 29 days · as of 2026-09-30

Catalog position
Within Product reviews on the App Store
Rank by reviews
#13 of 429
Review percentile
97th
Rating percentile
77th
On the App Store
5.9 yrs
Works with
Integrations listed for AfterShip Product Reviews
CheckoutCustomer accountsAfterShipAliExpressDebutifyGoogle Shopping&Google searchGrowaveKlaviyo
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Frequently asked questions

Display genuine product reviews with photos and videos with AfterShip Reviews. Get high-impact, authentic product reviews and ratings for your online store. It's a product reviews tool for ecommerce stores.