OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
  • • 50 conversations per month
  • • Learns your store and catalog
  • • Order status in the chat
  • • Collects contacts when it can't reply
  • • Replies in your customer's language
Standard
$29/month
14-day free trial
  • • Unlimited conversations
  • • Everything in Free
  • • Add your own documents and links
  • • WhatsApp auto-replies
  • • Live product photo, price & stock
What does Atendyo do?

Atendyo answers customer questions on your store and WhatsApp in 50+ languages, with live product info and order status, from your own store content.

  • Answers on your store and WhatsApp from your pages, policies and catalog
  • Shows live product photos, prices and stock
  • Looks up order status after verifying email and order number
  • Replies in the customer's language: 50+, detected automatically
  • When it doesn't know, it says so and emails you the shopper's contact

Features

HelpdeskChatbotAuto-replyAI responsesTicketingEscalationOrder trackingMulti-languageReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #126▲79

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#120 of 163
Review percentile
27th
Rating percentile
64th
On the App Store
0.2 yrs
Works with
Integrations listed for Atendyo: AI Support Chatbot
Shopify Admin
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Frequently asked questions

Atendyo answers customer questions on your store and WhatsApp in 50+ languages, with live product info and order status, from your own store content. It's a helpdesk tool for ecommerce stores.