OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • Free forever, no credit card
  • • 50 AI credits, one-time (no reset)
  • • 1 team member
  • • 50 knowledge base articles
  • • Website widget + chat page
Starter
$39/month
7-day free trial · or $372/year and save 21%
  • • 500 AI credits/month
  • • AI trained on your whole store
  • • Website widget + shareable chat page
  • • Live chat inbox for 10 teammates
  • • Auto re-sync when your site changes
Business
$149/month
7-day free trial · or $1,428/year and save 20%
  • • 4,000 AI credits/month
  • • Advanced analytics & AI insights
  • • SLA tracking & team reports
  • • Revenue & conversion attribution
  • • API access & webhooks
Premium
$349/month
7-day free trial · or $3,348/year and save 20%
  • • 10,000 AI credits/month
  • • Most accurate AI model
  • • Remove Asks branding
  • • 50 team members
  • • MCP & developer API
What does Asks do?

Asks is an AI chatbot & live chat app for Shopify. It learns your store, answers customers 24/7, recommends products, tracks orders, and hands off to your team.

  • Recommends products from your live catalog, in the shopper's own words
  • Adds to cart and hands over checkout, right inside the chat
  • Captures leads and follows up with shoppers who weren't ready
  • Answers order status and tracking questions 24/7, in their language
  • Hands tough questions to your team with a summary, in one shared inbox

Features

HelpdeskLive chatChatbotSelf-serviceHelp centerFAQsResponse templatesAI responsesAI summariesTicketingAuto-assignEscalationTaggingOrder trackingFeedback surveysMulti-languageAnalyticsReportsChatAI chatbotsReal-time translationAgent analyticsCustomer insightsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontChat windowBusiness hoursWelcome messagesChat assignment
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #71▲77
  • Chat
    #259▲331

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#140 of 163
Review percentile
15th
Rating percentile
64th
On the App Store
0.2 yrs
Works with
Integrations listed for Asks: AI Chatbot & Live Chat
CheckoutEmailFacebook MessengerInstagramWhatsApp
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Frequently asked questions

Asks is an AI chatbot & live chat app for Shopify. It learns your store, answers customers 24/7, recommends products, tracks orders, and hands off to your team. It's a helpdesk tool for ecommerce stores.