OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 100 AI Conversations
  • • 10 AI Voice Calls
  • • 1 Connected Channel
  • • 1,000 Session Replays
  • • 100 Web Chats
Plus
$49/month
7-day free trial
  • • 250 AI Conversations
  • • 25 AI Voice Calls
  • • Unlimited Connected Channels
  • • 1,000 Session Replays
  • • 300 Web Chats
Pro
$199/month
7-day free trial
  • • 750 AI Conversations
  • • 100 AI Voice Calls
  • • Unlimited Connected Channels
  • • 5,000 Session Replays
  • • 1,000 Web Chats
Max
$549/month
7-day free trial
  • • 2,000 AI Conversations
  • • 300 AI Voice Calls
  • • Unlimited Connected Channels
  • • 10,000 Session Replays
  • • 5,000 Web Chats
What does Amity do?

Amity remembers every customer and uses that context across support, sales and marketing.

  • Shared inbox for Gmail, Instagram, WhatsApp and every support channel
  • Takes action: draft or auto-send and suggests next steps & follow-ups
  • Proactive sales: voice agents can call and win back abandoned carts
  • Personalised marketing: send customer specific marketing emails at scale
  • Session replays: see every customers journey and replay analytics

Features

HelpdeskEmailLive chatChatbotSocial mediaAuto-replyAI responsesAI summariesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #220▲5

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#111 of 163
Review percentile
33th
Rating percentile
64th
On the App Store
0.4 yrs
Works with
Integrations listed for Amity: AI Customer Support
CheckoutGmailInstagramKlaviyoWhatsApp
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Frequently asked questions

Amity remembers every customer and uses that context across support, sales and marketing. It's a helpdesk tool for ecommerce stores.