OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
95 reviews
What merchants actually report
4.83average· 88 reviews analyzed· 86 with written feedback
93% 5★6% ≤3★

33% of attributable reviewers are Hong Kong SAR merchants.

The developer replies to 94% of reviews overall and 100% of critical ones.

Recent reviewers rate Algoshop AI Chatbot &Live Chat 4.40, below its 4.83 lifetime average.

Rating · last 90d
4.40
Recent direction
Replies to reviews
94%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
Hong Kong SAR 33%China 26%United States 16%United Kingdom 10%Canada 2%
Tenure when reviewed
under a day 68%days 26%months 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free Plan
Free
  • • 7*24h Trained AI Assistant Stand-by
  • • AI Message Quota: Up to 100 msgs/month
  • • Up to 100 Live Chat Msgs/month
  • • Product Sync Limit: Up to 100 products
  • • Outreach Card: Up to 100 shows/month
Starter Plan
$39.90/month
7-day free trial · or $399/year and save 17%
  • • Everything in Free Plan
  • • Up to 1,000 AI Msgs/month
  • • Up to 1,000 Live Chat Msgs/month
  • • AI Order and Shipping Tracking
  • • Product Sync Limit: Up to 1,000 products
Essential Plan
$79.90/month
7-day free trial · or $799/year and save 17%
  • • Everything in Starter Plan
  • • Up to 3,000 AI Msgs/month
  • • Up to 3,000 Live Chat Msgs/month
  • • WhatsApp\Messenger\Instagram AI Chatbot
  • • Product Sync Limit: Up to 3,000 product
Ultimate Plan
$199.90/month
7-day free trial · or $1,999/year and save 17%
  • • Everything in Essential Plan
  • • Up to 10,000 AI Msgs\month
  • • Up to 10,000 Live Chat Msgs/month
  • • Unlimited Product Auto Sync
  • • Outreach Card: Up to 500,000 shows/month
What does Algoshop AI Chatbot &Live Chat do?

24/7 Global Support; WhatsApp/Social Auto-reply; Real-time Order Tracking; Proactive Outreach; Live Chat

  • 24/7 proactive AI Chatbot providing real-time multilingual support to every user
  • Trigger high-converting Outreach Cards based on real-time shopper behavior
  • Manage WhatsApp/Messenger/Instagram inquiries and auto-reply to social posts
  • Self-service order tracking combined with seamless Live Chat
  • Advanced analytics dashboard: optimize sales through deep behavioral insights

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
95+5 · 29d~0.2/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #36▼8

Tracked daily · last 30 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#31 of 899
Review percentile
97th
Rating percentile
72th
On the App Store
0.7 yrs
Works with
Integrations listed for Algoshop AI Chatbot &Live Chat
Shopify AdminChatGPTGeminiKlaviyoMessengerTikTokWhatApp
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Frequently asked questions

24/7 Global Support; WhatsApp/Social Auto-reply; Real-time Order Tracking; Proactive Outreach; Live Chat It's a chat tool for ecommerce stores.