OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Shopify rating
4.8 ★
313 reviews
What merchants actually report
4.79average· 301 reviews analyzed· 298 with written feedback
91% 5★5% ≤3★

45% of attributable reviewers are United States merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 52% of reviews overall and 67% of critical ones.

Recent sentiment holds steady at 4.83, in line with the 4.79 lifetime average.

Rating · last 90d
4.83
Recent direction
Replies to reviews
52%
Developer response rate
Replies to critical
67%
On 3★ and below
Long-term reviewers
15%
Using 1yr+ at review
Top merchant markets
United States 45%India 13%United Kingdom 9%Australia 5%Canada 4%
Tenure when reviewed
under a day 6%days 36%months 43%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter plan
$9/month
14-day free trial
  • • Full AiTrillion suite
  • • Up to 50 Orders Per Month
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
Basic plan
$19/month
14-day free trial
  • • Full AiTrillion suite
  • • Up to 150 Orders Per Month
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
Growth Plan
$49/month
14-day free trial
  • • Full AiTrillion suite
  • • Up to 300 Orders Per Month
  • • Email SMS & WhatsApp Mass Campaigns
  • • Workflow automations on 100+ triggers
  • • Loyalty Reward Points & Referral Program
What does AiT do?

Shopify loyalty program with AI chatbot, reviews, email, SMS, WhatsApp, memberships and referrals. Automate engagement and increase repeat sales.

  • Create a loyalty rewards program with points, VIP tiers, referrals & cashback
  • AI Chatbots answers order questions and recommends products using store data
  • Collect photo and video product reviews and automate review requests
  • Automate & Bulk Campaigns for Email, SMS, Web push & WhatsApp marketing with Ai.
  • Offer recurring memberships & let AI promote rewards, offers and member benefits

Features

Loyalty and rewardsReward programsMembershipsVIP tiersAffiliate programsReferralsSubscriptionsGift card programsCash back programsDigital walletsCustom programsDiscountsCouponsGift cardsCash backFree shippingFree productsCommissionEarly accessExclusive accessBadgesCustom rewardsProduct reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AFilteringRich snippetsEmail requests
Review history
Daily review count on the Shopify App Store
313+7 · 29d~0.2/day· Rating 4.9★ → 4.8★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Loyalty and rewards
    #58▼5
  • Product reviews
    #60▼8

Tracked daily · last 29 days · as of 2026-10-01

Catalog position
Within Loyalty and rewards on the App Store
Rank by reviews
#17 of 348
Review percentile
95th
Rating percentile
63th
On the App Store
7.4 yrs
Works with
Integrations listed for AiT: Loyalty, WhatsApp, Review
CheckoutCustomer accountsShopify POSShopify FlowAffiliate MarketingAi Chat BotEmail MarketingLoyalty PointsLoyalty rewardsWhatsApp

Frequently asked questions

Shopify loyalty program with AI chatbot, reviews, email, SMS, WhatsApp, memberships and referrals. Automate engagement and increase repeat sales. It's a loyalty and rewards tool for ecommerce stores.