OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free trial available
All in One AI
$39/month
14-day free trial
  • • One-Click Store Integration
  • • Real-Time Product Knowl. No Hallucinatio
  • • Voice AI & Chat AI in 150+ Language
  • • Premium AI Widget Design
  • • Auto-Sync with Your Database
Professional
$199/month
14-day free trial · or $1,600/year and save 33%
  • • Voice & Chat + Social Omni Inbox
  • • Facebook DM & comments AI
  • • Instagram DM & comments AI
  • • AI greets customers by name
  • • Real-time order sync & tracking
Premium
$1,499/month
or $14,990/year and save 17%
  • • + Kiosk AI + MetaHuman AI Employee
  • • MetaHuman AI Employee Holobox
  • • No-code setup & instant activation
  • • AI greets customers by name
  • • Real-time order sync & tracking
What does AssistFlow AI Customer Support do?

AI customer support for Shopify stores. Answer product and order questions with AI chat and voice, automate support, and manage conversations from one inbox.

  • Answer customer questions with AI chat and voice
  • Understand products, orders, and store information
  • Manage customer conversations from one inbox
  • Automate support across chat, email, and social channels
  • Support customers in multiple languages

Features

HelpdeskEmailLive chatChatbotPhoneSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyAI responsesAI summariesTicketingAuto-assignEscalationOrder trackingCustomer notificationsFeedback surveysMulti-languageAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #159▲1

Tracked daily · last 13 days · as of 2026-10-01

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#136 of 163
Review percentile
17th
Rating percentile
64th
On the App Store
0.8 yrs
Works with
Integrations listed for AssistFlow AI Customer Support
assistflowconvaiHoloboxmetaMetahuman AISupabase
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Frequently asked questions

AI customer support for Shopify stores. Answer product and order questions with AI chat and voice, automate support, and manage conversations from one inbox. It's a helpdesk tool for ecommerce stores.