OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
6 reviews
Pricing
Free plan available
Free
Free
  • • 100 AI responses per month
  • • Up to 250 products synced
  • • Up to 250 content pages trained
  • • Unlimited human replies & contacts
  • • AI recommends products in chat
Starter
$49/month
7-day free trial · or $468/year and save 20%
  • • 500 AI responses per month
  • • Unlimited products synced
  • • Up to 2,000 content pages trained
  • • Unlimited human replies & contacts
  • • AI recommends products in chat
Growth
$149/month
7-day free trial · or $1,428/year and save 20%
  • • 2,000 AI responses per month
  • • Unlimited products synced
  • • Up to 20,000 content pages trained
  • • In-chat payment links
  • • WhatsApp broadcast campaigns
Advanced
$349/month
7-day free trial · or $3,348/year and save 20%
  • • 5,000 AI responses per month
  • • Unlimited products synced
  • • Up to 100,000 content pages trained
  • • Self-learning AI improves over time
  • • Agent auto-translation, any language
What does AeroChat AI Chatbot, Live Chat do?

AeroChat is an AI chatbot for Shopify that automates support, order and FAQ questions across web, WhatsApp, Instagram and email. Free plan available.

  • Answer 24/7 on WhatsApp, Instagram, Facebook, Telegram, email and web chat
  • Syncs your products, orders and policies so answers stay accurate
  • Build your own workflows in plain words, no coding needed
  • Collect payments with a secure link inside the conversation
  • Reply in your customer's language with automatic translation

Features

ChatAI chatbotsLive chatEmail chatFile uploadMulti-languageReal-time translationBehavior trackingAgent analyticsCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarHelpdeskEmailChatbotSocial mediaSelf-serviceHelp centerAuto-replyResponse templatesAI responsesTicketingUnified inbox
Review history
Daily review count on the Shopify App Store
6+1 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk
    #23▲19
  • Chat
    #93▲7

Tracked daily · last 30 days · as of 2026-10-01

Catalog position
Within Chat on the App Store
Rank by reviews
#129 of 893
Review percentile
86th
Rating percentile
100th
On the App Store
0.9 yrs
Works with
Integrations listed for AeroChat AI Chatbot, Live Chat
Shopify AdminFacebook Messenger & CommentsGmail, Office 365, EmailInstagram DMs & CommentsTelegramWebhooks/APIWhatsApp Chat & Broadcast
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Frequently asked questions

AeroChat is an AI chatbot for Shopify that automates support, order and FAQ questions across web, WhatsApp, Instagram and email. Free plan available. It's a chat tool for ecommerce stores.