OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
5.0 ★
2 reviews
Pricing
Free trial available
Essential Plan
$25/month
7-day free trial · or $72/year and save 76%
  • • Unlimited Tickets
  • • Unlimited Channels
  • • Saved Replies
  • • Tags
  • • Snooze
Professional Plan
$39/month
7-day free trial · or $220/year and save 53%
  • • All features from Essential and:
  • • Auto Translations
  • • Auto Responders
  • • Agents Insights
  • • Workflow Insights
Growth Plan
$199/month
7-day free trial · or $1,908/year and save 20%
  • • All features of the previous plans + :
  • • 30 Agents Included
  • • Dedicated Account Manager
  • • Lifetime History
  • • Dedicated server
What does 3Dsellers do?

3Dsellers is the ultimate multichannel eCommerce Helpdesk for automating and managing your customer service and order management.

  • Centralized Helpdesk - Manage all your eCommerce customer support in one place.
  • Email Templates - Respond faster with message templates.
  • Auto Responder - Automate your workflow with auto responder.
  • Auto Messages - Helps you stay in touch with your customers automatically.
  • Automated Feedback Reminders and Alerts - to help you ensure great reviews.

Features

ChatEmail chatMulti-languageCustomer insightsGreetingsQuick repliesOrder updatesCross-sellUpsellSend transcriptTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
2±0 · 29d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #109▲10

Tracked daily · last 14 days · as of 2026-10-02

Catalog position
Within Chat on the App Store
Rank by reviews
#204 of 899
Review percentile
77th
Rating percentile
100th
On the App Store
5.9 yrs
Works with
Integrations listed for 3Dsellers ‑ CRM & Helpdesk
AmazoneBayEtsyFacebookGmailInstagram
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Frequently asked questions

3Dsellers is the ultimate multichannel eCommerce Helpdesk for automating and managing your customer service and order management. It's a chat tool for ecommerce stores.