OngoingAI

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Shopify rating
5.0 ★
5 reviews
Pricing
Free trial available
Pro
$11/month
14-day free trial
  • • Branded self-serve returns
  • • Refunds, exchanges, cancellations
  • • AI rules and workflows
  • • Credit, fees, price adjustments
  • • Carrier rates, labels and QR codes
Max
$29/month
14-day free trial
  • • Advanced conditional workflows
  • • Low-cost retention offers
  • • Store credit retention
  • • Guided exchange retention
  • • Loss recovery analytics
What does 17RETURNS Returns & Exchanges do?

17RETURNS helps brands turn returns into a more efficient and revenue-focused post-purchase experience. It reduces manual work, gives customers a b...

  • Provide a branded self-service portal for returns and exchanges
  • AI-assisted return rules for approvals and refund.
  • Generate return labels across 100+ carriers with real-time rate comparison
  • Recover revenue through exchanges, store credit, and goodwill credit
  • Track return reasons, recovery performance, and ROI

Features

Returns and exchangesManual refundsReturn reasonsRefund management
Review history
Daily review count on the Shopify App Store
5+1 · 30d· Rating steady at 5.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Returns and exchanges
    #22▲5

Tracked daily · last 30 days · as of 2026-10-01

Catalog position
Within Returns and exchanges on the App Store
Rank by reviews
#49 of 189
Review percentile
75th
Rating percentile
100th
On the App Store
0.7 yrs
Works with
Integrations listed for 17RETURNS Returns & Exchanges
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Frequently asked questions

17RETURNS helps brands turn returns into a more efficient and revenue-focused post-purchase experience. It reduces manual work, gives customers a b... It's a returns and exchanges tool for ecommerce stores.